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With just under 20 years’ experience as a Managed Service Provider, the company have a strong client base and are continuing to grow steadily year on year.
The company offer a wide range of services to their clients and offer unrivalled customer service which is reflected in the client referrals and recommendations they receive.
As a Technical Architect you will be predominantly focused on the various projects that the company are working for their existing client base, as well as being part of a team responsible for the company’s infrastructure and Data Centre.
You will take on a team leadership role within the company and will provide support and training to the technical team working on the service desk. You will be required; on occasion to provide support to clients on a 3rd line basis and will guide the technical team on how you resolved the various issues that have been escalated up to you.
You MUST hold a driving license as visits to the Data Centre may be required on occasion, which is located in London.
Working hours are typically Monday to Friday 08:30 to 17:30 plus one Saturday each month.
You will be actively involved in an on call rota which consist of support until 12am once every couple of months.
CITRIX:
• At least 5-10 years’ experience in CITRIX environments
• Perform day-to-day CITRIX management and application support, including server administration, performance monitoring and client problem resolution
• Must have server level experience in a medium to large network environment (150 to 1000 servers)
• Design and Administration of CITRIX XenApp 5.0 through to 6.5 for Windows 2008R2
• Design and Administration of CITRIX Provisioning Server
• Working knowledge of NetScaler to support XenApp instances
• Active Directory Group Policy management
• CITRIX/ Terminal Services Profile management
• Strong troubleshooting skills and experience with Windows Server Operating Systems
• NetScaler Enterprise experience preferred but not necessary
• MS SQL Server Administration preferred but not necessary
• Cisco Networking preferred but not necessary
• VMware experience preferred but not necessary
• Experience of advanced configuration including clustering, SAN’s, performance optimisation and remote access preferred but not necessary
Windows Server and Active Directory:
• 5-10 years’ experience with Windows Server 2003R2-2012
• Advanced Implementation, Design and management of Windows Server Environments
• Advanced Implementation, Design and management of Windows Active Directory
• Advanced networking knowledge – IP, DNS, DHCP, IP routing, network address translation etc
• Experience of advanced configuration including clustering, SAN’s, performance optimisation and remote access
• Virtualization experience with VMware vshere 4/5, CITRIX Xen Sever > 6
• Hardware design, Implementation and Troubleshooting
• Cisco Networking experience preferred but not necessary
• MS SQL Server Administration experience preferred but not necessary
Exchange:
• 5-10 years’ experience in Exchange environment
• Implementation and management of Exchange Server 2007/2010/2013
• Experience of advanced configuration including clustering, SAN’s, performance optimisation and remote access
• Experience of migration from previous versions of Exchange Server or third party messaging systems
• Experience of SMTP, POP3, IMAP protocols
• Experience tuning and scaling Exchange servers
• Experience troubleshooting Exchange Server related issues
• Knowledge of monitoring, alerting and logging
• Fundamental networking knowledge – IP, DNS, IP routing, network address translation etc
• Strong troubleshooting and experience with Windows Server operating systems preferred but not necessary
• Hardware Design, Implementation and Troubleshooting preferred but not necessary